Today I had the chance to get some Flow Designer and IntegrationHub information of the next ServiceNow release in Q1 2020: Orlando!
The Orlando release is according to the motto ‘Smarter, Faster, Easier’.
Some of the release notes are described below on behalf of the Safe Harbor statement:
Flow Designer is a Now Platform® Feature that gives you rich capabilities for automating processes in a single design environment. Flow Designer lets process owners use natural language to automate approvals, tasks, notifications, and record operations without coding.
The published new functions include:
- Support IntegrationHub
- Data Transformations
- 3rd party introspection of results
- Dynamic Outputs
- Dynamic Subflows
- What changed trigger
- Support Service Level Management
- SLA Timer
- Natural Language
- Action title authoring
IntegrationHub is ServiceNow’s possibility to integrate 3rd party systems. It enables anyone-developers, IT generalists, and process analysts-to extend flows in Flow Designer to any 3rd party service and easily create end-to-end digital workflows.
Some new functions include:
- Modernize Auth Framework
- Custom Auth & Request signing
- Connection Configuration UX v1
- IntegrationHub Usage dashboards (Features, Password Reset, CSD (Client Software Distribution))
- Data Stream
- MID Support
- Action API Support
- Usability improvements
- Codeless integrations
- Input Sanitization transform for JDBC/SSH
- Dynamic outputs
- Orchestration Party
- Migrate Client Software Distribution
- Protocols: SFTP, Managed File Transfer
Also, in Q2 ’20 some SAP integrations are announced. Some of them are Ariba, BusinessSuite, Fieldglass, S4/Hana and Concur.