• Periodical Scheduled Reports: only send on Workdays in Business Times

    September 21, 2021 by

    Periodical Scheudled Reports can be extended with a condition on how to send them only on weekdays and in business times (or any other schedule).

  • Quebec Release – what’s new on the Platform

    January 26, 2021 by

    It’s time, ServiceNow Quebec Release is here! And I have the latest Platform innovations for you. In this article, I’m covering some of the greatest new features available. Today, Chuck Tomasi, Kreg Steppe and Jeremy Duncan from TechNow (ServiceNow) gave us a short but very interesting introduction to the new Quebec Release. If you are… Read more

  • Paris Release Platform Features

    July 30, 2020 by

    Last Tuesday, Chuck Tomasi (Sr. Developer Evangelist, ServiceNow), Kreg Steppe (Program Manager, ServiceNow) and Jeremy Duncan (Platform Architect, ServiceNow)  announced in the TechNow podcast some of the upcoming Paris release platform features. This release is available by now with the early access program and in October for public. I want to share some of the… Read more

  • ServiceNow and Generation Z – the perfect fit?

    April 29, 2020 by

    Generation Z. Most people associate it with a ‘lazy’, ‘difficult’ or simply ‘another’ generation. They are considered disinterested and addicted to smartphones. What happens to the world of working when this generation enters? Let’s take a closer look at the Generation Z. It extends mainly between the years 1997 to 2012, in which they were… Read more

  • Review: ServiceNow: the Now Platform® Orlando Product Release Broadcast

    March 21, 2020 by

    Last Thursday the latest ServiceNow version Orlando was officially launched. Here you will find the most important information in case you were not able to attend or want to read the content again. In the latest release Orlando, ServiceNow introduced more than 800 new features. The most important ones I would like to introduce you… Read more

  • What is ServiceNow?

    March 1, 2020 by

    ServiceNow is an aPaaS (Application Platform as a Service) model and is the fastest growing enterprise cloud platform. It provides the customers a modern platform with extensive functions and several integrations. With the modern platform, workflows can be easily created to automate several business processes to make work easy.  Now Platform®   The Now Platform® delivers a System of Action for the enterprise. Using a single data model,… Read more

  • Plugin: WebKit HTML to PDF

    January 19, 2020 by

    Today I want to introduce you to a small, but very useful ServiceNow plugin: WebKit HTML to PDF. The name is not very meaningful, so I want to tell you something about this plugin. The plugin WebKit HTML to PDF is used to provide users the ability to export homepages and dashboards as PDF documents.… Read more

  • Interview: Full of drive for ServiceNow

    December 18, 2019 by

    Yesterday I had a great talk with Ricarda Kleff, marketing of cellent a Wipro company about ServiceNow @cellent. Please feel free to read the whole interview below: English version below Voller Tatendrang für ServiceNow 18.12.2019 | Simpel gesagt: Hinter ServiceNow steckt eine Cloud-Plattform, die für effizientes Arbeiten sorgt, dank einem automatisierten Workflow-Management. Auch cellent gehört… Read more

  • ServiceNow Implementation Cake@cellent

    December 13, 2019 by

    Last Wednesday, it was finally time! We, the ServiceNow team of cellent a Wipro company celebrated the ITSM and CSM go-live of our instance together with Timo Asseburg, Sales of ServiceNow in Fellbach. ServiceNow sponsored a customized cake that has a long tradition. We had some constructive conversations with him and are looking forward to… Read more

  • ServiceNow Mobile Applications: quick overview

    December 2, 2019 by

    ServiceNow offers some Apps for mobile phones to make it easier to work everywhere and anytime you want. Currently there are four Apps offered by ServiceNow:ServiceNow ClassicNow® MobileServiceNow® AgentServiceNow® Onboarding I only want to provide a quick overview of these Apps. ServiceNow Classic The ServiceNow Classic mobile app is similar for both Android and iOS… Read more

  • Time for customizing: ServiceNow CSS Themes for Now Platform UI

    November 19, 2019 by

    It’s time for customizing the ServiceNow instance. In this article I’ll explain you how to create custom CSS themes for your ServiceNow instance. In our company we wanted to customize our instance with two themes. A light one and a modern looking dark one. The most popular pros of dark themes are, they are battery… Read more

  • Clone prod environment to dev (or other)

    October 28, 2019 by

    Ever wondered how you can clone your productive environment to your development environment to work, test and develop with real data? That’s what we want in our company. For now we made all changes in the productive environment, as the initial configuration. But after the go live, we wanted to test the changes and planned… Read more

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